Most items ship from the United Kingdom within three days of purchasing. Deliveries may take up to 30 days.
Some orders might be dispatched directly to you from our suppliers - some which may be located overseas including the USA.
Any orders with multiple products may be delivered separately.
We ship all of our products in plain discreet packaging.
Standard delivery in the UK is via Royal Mail. Products with a value of over £30 will be tracked and require a signature on delivery.
We post to the following countries and postage, packaging and processing rates are classified by zone. Postage rates for each order are displayed before the transaction is completed.
Zone 1 Countries
Zone 2 Countries
Zone 3 Countries
We want our customers to be 100% satisfied. Please get in contact with us if you have any issues with your purchases. We offer refunds and exchanges for customers who are unhappy with any of their purchases in line with current UK legislation. Please notify us of any issues with your deliveries immediately. Please notify us if you would like to return something within 14 days of delivery. Products which are returned must be unused and unopened. All refunds will be processed using original transaction unless agreed by mutual parties. Customers may be liable for postage charges when returning goods. Please contact us to discuss all refunds and exchanges.
Cancellations must be accepted prior to dispatch. Please contact us via e-mail to notify us.